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Copyright ERI International, Inc.  2017

ERI International, Inc.

4537 Foxhall Drive NE

Olympia WA 98516 USA

1.360.791.6397/ phone

1.360.493.0949 / fax

info@eri-intl.com / email

In partnership with

All Hands Consulting

ERI International, Inc.


The ERI Training Overview:

ERI translates disaster research findings and lessons learned from case studies into practical training applications. ERI courses provide a multitude of practical strategies that have been proven successful in enhancing all facets of  community or corporate emergency management.

Program guidelines are recommended in all phases of comprehensive emergency management:  mitigation, preparedness, response, recovery.  Numerous informational sources and program resources are identified.

ERI will provide 'train-the-trainer' workshops on any ERI training program upon request.  As the designers and producers of emergency management and response programs, ERI's goal is to help you identify and accomplish your training needs.  

There are a wide variety of options available if you are interested in having these programs presented to your state, community or organization.  Options range from “we provide instructors“ to “teach it yourself.“  Give us a call, we will be happy to discuss opportunities and options! Let us know how we can help!

ERI courses are offered by contract or agreement with a sponsoring agency or organization, or by special arrangement with a “host.“  A “Sponsor“ organizes the course, paying for all instructor  and course costs.  A “Host“ works with ERI staff to promote and present a local training opportunity.  Funds to support the “Hosted“ course are generated by a registration fee based upon a  minimum number of attendees.

Student texts and materials are available to support any of these training programs.  Instructor materials and “Train-the-Trainer“ programs are available.  We can customize / tailor any program to fit your situation and needs, and/or to emphasize a specific hazard.  Almost any course can be expanded or shortened to fit your timetable and needs.

Lastly, our ERI instructors pursue class questions and conversations in an atmosphere conducive to learning and participation.

Our Emergency Management
Training Courses

Managing Emergency Operations (MEO): A Blueprint for Community Emergency Management

The“Managing  Emergency Operations“ course translates research findings into practical applications.

Purpose/Scope.  The ultimate goal of this 2 to 5-day course is to improve emergency management awareness, capabilities, coordination, communications, and planning.  This is a MANAGEMENT oriented course, not a “hands on“ skills course.  The course is designed to be of vital interest to any agency or organization, whether professional or volunteer, who have emergency interests, responsibilities, or capabilities.  It is a primer on community emergency management. Emergency management tenets are described generically so that the widest possible application will result. The course uses disaster research to identify past mistakes with the expectation that future problems will be minimized.  Teaching techniques maximize the use of case histories and practical problem solving exercises.

Emergency Management Roles and Responsibilities ( A 1-Day MEO 'Short Course')

This 1-day MEO course is designed to be of vital interest to any agency or organization, whether professional or volunteer, who have emergency interests, responsibilities, or capabilities.  It is a primer on community emergency management.  This is an ideal orientation training program on emergency management for public officials, private and public agencies or any organization involved in some aspect of disaster response.  Professionals want reminders or refresher courses as a part of a continuing education or self improvement program.  The MEO 'Short Course' will help meet that need. The course is liberally accentuated with activities and video highlights from disaster case studies.

Community Emergency Management (CEM):  A Presentation for Public Officials

This 1 to 4-hour seminar will provide a foundation of knowledge at the public official level that will result in a better understanding of how community organizations work together during disaster.  The presentation has been designed to function as an awareness building orientation program.  The topics draw upon disaster research and local specific experiences to point out the major ingredients for a successful community emergency management program.  This activity can be delivered either as a presentation for special audiences (elected officials, civic organizations, etc.) or it can be a focal point for emphasizing specific emergency programs (hazardous materials, earthquake, severe weather, etc.).

Community Emergency Management: Strategies and Development

This workshop is designed to outline specific strategies and objectives for developing Community Emergency Management (CEM) programs and products.  The course addresses all of the major program topics and sub topics contained in the “Managing Emergency Operations“ course and textbook.

A “Toolbox Series“ of strategies and practical approaches for implementing the basic tenets of local comprehensive emergency management.

Strategic Emergency Management Planning for Local / State Government

Crisis Monitoring and Threshold Planning

Most disaster plans do not address the concept of “thresholds“-- when are key decisions made?  When is the plan activated?  A proactive strategy in “threshold planning“ is the implementation of crisis monitoring.  Local government can develop a decision tree process that will assist officials in making key activation and policy decisions.  If local government can develop and use a gradated scale for disaster assessment, and if operational plans for response and recovery (as found in their Comprehensive Emergency Management Plan) are tied to both, it could well provide the beginnings of a decision flow which maintains a proactive rather than reactive approach to disaster response.  Operational plans should entail decisions on mobilization, movement, assignment and pre-positioning of equipment and people.

This Course:

Emergency Operations Center (EOC) Management

When all is said and done, what is purpose of the EOC;  “Tricks of the trade“ and management experience from around the country on how to run an EOC;  Operational SOPs, activation criteria, message flow planning and a host of other functions that the EOC must be prepared to handle.


Specific Issues Address:

Legal Aspects of Emergency Response and/or Emergency Management (workshop or seminar)

Can be a 1 or 2-day seminar.  The focus can be on community emergency management, emergency response, search and rescue, or ?.  You can choose various topics from the course content to customize this important issue and seminar for your needs.

Two Specialty Workshop Presentations

NOTE:  Any of ERI's course topics can be condensed to a 1 to 4 hour workshop.

Conditions for Catastrophic Disaster.  

Search and Rescue Management Update (the latest research from around the world).  

Our Disaster Planning
Training Courses

Disaster Planning: The Process and the Document  

This course has application to any agency, organization or business with a responsibility to plan for disaster.

If properly engineered, the disaster planning process will pump life, enthusiasm, and support for emergency management throughout all segments of the local community.  The goal of this 1 to 4-day course is to provide persons responsible for developing a disaster coordination plan with the knowledge and experience necessary to develop, complete and maintain an effective disaster planning process that will produce the necessary document and supporting procedures.  

The agenda follows a state-of-the-art 12-step disaster planning process.  Realistic new Annexes with special topics are included in an organizational layout that is user friendly. The course is research based and generously mixed with “hands-on“ activities and problem solving in the planning process. It has application to any agency, organization or business with a responsibility to plan for disaster.

Let's Break the Mold for Disaster Planning: What Works; What Doesn't (A One Day Seminar)

Disaster research points to an ongoing and pervasive problem that continues to plague disaster response effectiveness across this country.  The traditional mold for creating disaster plans has got to be thrown out. That means both the traditional process by which planning data is compiled and content as well. Otherwise, we are doomed to repeat the track record of the past two decades. Using concepts like threshold planning, crisis monitoring, staff action guides and needs assessment must become common place.  

Realistic new annexes that deal with special topics such as policy, mitigation, recovery and disaster research findings need to be included. Design and organizational layout that is user friendly should also reflect this new approach to planning. Plans can not only be useful, but interesting and informative.   

How To Develop A School/Facility Disaster Plan and Program Addresses:

The need for preplanning;  Introduction to school disaster planning;  Disaster research findings and case studies;  Lessons learned from the Loma Prieta Earthquake and Hurricane Hugo;  Community emergency management;  Legal implications for emergency planning; What constitutes effective response?;

Twelve planning steps and considerations;  Executive support and policy decisions (Step #1);  Establish a planning standard (Step #2);  Establish an emergency planning committee (Step #3);  School planning process (Step #4);  Review existing plans and procedures (Step #5);  Hazard analysis (Step #6);  Capability assessment (Step #7);  Writing response plans (Step #8);  Emergency functions (plan annexes) (Step #9);  Staff action guides (standard operating procedures) and checklists (Step #10);  Index of school emergency procedures;  Critiques, exercises and drills (Step #11);  Emergency plan maintenance (Step #12);  Emergency team functions;  Emergency action rules;  Sources of information on school preparedness;  Home preparedness.

 Our Evacuation Planning Programs

 Facility, Area or Jurisdiction Evacuation Planning

This exercise oriented course is designed to provide the research based elements of evacuation planning, shelter in place, and operations to federal, state and local officials who have the responsibility to plan for and manage any situation that calls for evacuation or shelter in place. The course begins with building / facility evacuation, and expands to neighborhood, area-wide and jurisdictional evacuations.

Planners and operational managers will have a clear perspective of both the mechanical and social processes that occur during evacuation.  Major research implications on evacuation have surfaced in the last five years. Principles and strategies for “shelter in place“ are also considered.

Very little up-to-date planning for evacuation is  done for state and federal office buildings and facilities, not to mention participation and/or dovetail with local jurisdictional  plans for area or jurisdiction wide evacuation.  This course will provide  research based strategies and  guidelines to accomplish realistic planning for any type evacuation or shelter in place.

Course Content:

Part I, Primer on Comprehensive Emergency Management (CEM).  An orientation to the basic principles of CEM, to include: The crucials of emergency management;  Disaster research findings;  Legal issues in emergency management; The disaster planning process;  The community's disaster coordination plan and SARA Title III;  Establishing public policy in emergency management; Direction and control on-scene and in the EOC; Disaster recovery and assistance programs;  Educating the public:  Emergency preparedness education.

 Part II, The Situation in (name of jurisdiction.) Course purpose and overview to include:  Review of public protective actions that might be required because of a hazardous materials incident;  How to implement actions (what is required?);  Review of emergency functions that might be required because of a hazardous materials incident.  Where does evacuation fit in?    

 Part III, Basic Tenets of Evacuation.  

  - Evacuation as Social and Mechanical Processes:  Evacuation is a two way process;  Human behavior; Response to warnings;  Panic;  Influences of the family;  Incentives for evacuation;  Forcible vs voluntary evacuation;  Current disaster research and case studies.

  - Types of Evacuations and Basic Tenets of Each:  Facility;  Subdivision or regional area of a jurisdiction; Jurisdiction (entire city, county etc.);  Emergency vs precautionary

  - The Evacuation Planning Process:  The twelve step planning process applied to the function of  evacuation; Types of plans and how they fit into the overall county or city disaster coordination plan.

  - The jurisdiction's Hazard Vulnerability Assessment (HVA) as an Evacuation Tool:  Risk mapping;  Shortfall matrix.

Part IV, Planning for a Facility Evacuation.  Facility evacuation plans and policy;  Facility warning, alerting, notification;  Areas within the facility that may require evacuation in the face of the particular hazards. (Should be identified in the Facility's Hazard Vulnerability Analysis);  Additional checklist suggestions based on case studies and research;  Additional planning considerations;  Case study of a building evacuation experience.

Part V, Area or Jurisdictional Evacuation.  Forcible vs voluntary evacuation;  Incentives in the community for evacuation;  The decision to evacuate and the local proclamation;  Legal considerations for evacuation;  Warning and the dissemination of the order;  Public education, alerting and warning for evacuation; Direction and control;  Transportation of people;  Security, property protection and traffic control; Personal welfare and shelter; Special populations/problems in evacuation;  Re-Entry;  Checklist to stay out of trouble during an evacuation; Case study of a area/jurisdiction evacuation.

Part VI, Shelter In-Place. Understanding sheltering-in-place;  The effectiveness of sheltering-in-place;  Influences to the effectiveness of sheltering-in-place (behavioral, building characteristics, meteorological); Costs of sheltering-in-place;  Conclusions.

 Part VII, Incident Command System (ICS) and the Emergency Operations Center (EOC).Revisit direction and control: Establishing policy and decision to evacuate;  Organizational structure;  Functional responsibilities. Managing field operations:  Use of ICS;  13-step process for initiating ICS.  Managing emergency operations:  Role and function of EOC.

 Part VIII, Evacuation Discussion Exercise.

Exercise Design Training

“Exercise Design” Exercise Planning and Evaluation

The purpose of this course is to help a local jurisdiction to gain an understanding of, and the ability to, develop and conduct a comprehensive emergency preparedness exercise program.  The course focuses on the 22 steps involved in developing a jurisdiction's exercise program and exercise design organization. Designed to be a 2, 3, or 4-day program.

Also Available:  Exercise Design for Business and Industry, Schools, Critical Facilities, Medical Care Facilities, Airports.