ERI Services Include:

• Training.
• Audits, reviews, performance evaluations.
• Development of plans, procedures.
• Customized "in house" training programs.
• Design and conduct of tests, drills, exercises.

What ERI is particularly good at is designing emergency management, disaster planning training programs to educate key people within a corporate entity on how to establish and maintain plans, programs, and systems within their corporate area of responsibility, facility, department, etc. Our approach is to custom design a "how to do it manual," educate, train key personnel, arm them with the how to do it manual and other resources, and provide follow up assistance and/or evaluation as necessary. The key to success is the establishment of a "corporate disaster planning, response, recovery standard" to insure uniformity and compliance.

Additionally, you may wish to consider establishing procedures for your corporate emergency operations center and crisis management training for key personnel who will be expected to activate the center and manage corporate disaster response and recovery operations.

Costs for our involvement with your disaster planning efforts? Our current approach has been to work within the framework of a "not to exceed dollar amount" rather than a fixed contract. Under this concept, we will assist you with developing a planning process and a schedule of specific end products. As we help you develop or 'fine tune' your planning process, we will jointly decide how ERI can best support your efforts. We will encourage you to do as much as possible yourself by process, with ERI providing advice, strategies, evaluations, and some of the compiling, writing, editing of written end products as you deem necessary.

#1 Executive Support and Policy Decisions.

#2 Establish a "Planning Standard." Developing disaster response priorities.

#3 Establish, Maintain Emergency Planning Committee. Membership; Subcommittees; Support network (Interfacing with neighbors, local emergency service agencies, community emergency management agency).

#4 Develop a "Planning Process Action Plan." Develop budget; Important, revisit executive support.

#5 Review Existing Plans and Procedures. Within facility; Community's disaster plan; Neighboring facility plans; Survey what people want to do. "If this happened, what are your roles, responsibilities? What would you do?"

#6 Hazard Assessment/Vulnerability Analysis. Risk mapping, within facility, community; Facility safety inspection(s); Mitigation strategies; Develop incident scenarios; List likely emergency/disaster demands and expected "Shortfalls;" Defining "accidents, "emergencies," "disasters."

#7 Determine Response Capacity To Likely Events. Capability/resource assessment; Inventory employee emergency skills; Compare available capability to likely events, incident scenarios; Develop mutual aid with neighbors and community.

#8 Develop Basic Plan (The Strategy). Write a mission statement: Purpose, authorities, situations, assumptions; Develop emergency organization chart; Define responsibilities; Diagram concept of emergency operations; Define policies for emergency administration and logistics; Provide for direction and control: Coordination, controls, facilities/systems, emergency information, continuity of facility management.

#9 Develop Schedule of Emergency Functions (Plan Annexes) to Be Performed. Amplify/expand responsibility statements found in Basic Plan; Functions include: Direction, control, coordination (Facility Emergency Operations Center); Continuity of facility and management structure; Warning, alerting, notification; Emergency communications; Emergency information and instructions; Dealing with the media; Incident command system, management; Evacuation; Emergency medical care; Mass care, Emergency shelter; Security; Fire protection; Search and rescue; Emergency engineering services; Protection of vital records; Facility shutdown, Suspension of operations; Emergency, disaster resources and logistics; Emergency administrative and fiscal procedures, records; Loss control (mitigation); Damage assessment, disaster recovery and reactivation; Training and education; Plan maintenance; Special contingencies.

#10 Write Standing Operating Procedures (SOPs) and Checklists (The Tactics). Employee safety, response procedures; Responder procedures; Checklists for all key personnel.

#11 Implement Employee Education Program; Conduct Exercises and Drills. Test the plan; Exercise design; Change plan, procedures, if necessary; Employee disaster drills; Maintain an ongoing critique process.

#12 Maintain The Plan and Program. Print, distribute final plan; Maintain planning process and program.

• PRIMARY RESPONSE FUNCTIONS: Warning, Alerting, Notification; Evacuation; Emergency Medical, Health; Search and Rescue and/or Facility Emergency Response Team; Fire Protection, Suppression; Facility Shutdown, Suspension of Operations; Initial Damage Survey.
• SECONDARY RESPONSE FUNCTIONS: Command Post/Emergency Operations Center; Emergency Communications; Damage Assessment, Emergency Engineering Services; Business Recovery Plan; Security; Mass Care, Emergency Shelter.
• PREPAREDNESS FUNCTIONS: Training and Education; Plan Maintenance

Part I: Classroom

• General planning considerations: Instructional messages; Evacuation routes; Assembly areas; Shelter, mass care locations; Communications; Transportation; Accountability of employees; Security and control of ingress and egress; Special populations; Reentry.
• Evacuation plan and policies.
• The decision to evacuate; Who, how?
• Warning, alerting, notification; Methods.
• Tactics include: Issue instructions and commands; Ensure evac routes are clear of hazards; Workplace shutdown; Security of workplace; Personnel accountability; Assist "special populations;" Assist injured (may need to leave in place); Rescue, aid of trapped persons (may need to leave in place); Post status of workplace on outside exit.
• Special populations and considerations: Mobility impaired (non-ambulatory); Visually impaired; Hearing impaired; Mentally impaired; Non-english speaking; Visitors; Other special concerns: employees on medications or special diets, pregnant women, nursing mothers.
• Evacuation kit and equipment.
• Evacuation warden checklist.

Part II: Skills Training

• Fire suppression.
• Lifting techniques.
• Search techniques.
• Rescue techniques.
• First aid.
• Use of evacuation kit, equipment.

The course has been designed to function as a forum that not only provides an information rich environment for learning about the function of planning, but gives class participants an opportunity to solve problems and actually write portions of a plan. Through the use of overheads, flipcharts, video tapes and research documents, seasoned emergency management professionals create an intensive positive learning environment with lecture discussion and practical problem solving exercises.

Agenda Items Include:

• Introduction to Comprehensive Emergency Management (CEM): CEM philosophy, system.
• Case Studies and Disaster Research Findings: "Research based disaster planning for business and industry" and value of case studies.
• Defining Emergency and Disaster: Various types; How emergencies become disasters; Different situations (within facility, facility incident impacting community, nearby community emergency affecting facility, widespread community disaster); Developing disaster/emergency response priorities; Determining primary and secondary response functions; Elements of a preparedness program--contents (standards)--roles, responsibilities--methods; Designing an emergency management / planning committee; Developing disaster/emergency response priorities.
• Developing a Corporation, Facility "Standard:" When do you activate an emergency plan? Response thresholds.
• The Disaster Planning Process:12 planning steps.
• Hazard Analysis, Risk Assessment: Risk mapping; "Shortfall" matrix.
• Capability Assessment: Resource Identification and Inventory Systems: Facility and/or community information search; Investigating other probable hazards; Capabilities of employees and citizens; Stockpiles of equipment; Developing emergency response teams; Response training needs; Response equipment needs.
• Mitigation Programs: Avoiding, minimizing disaster impacts in the workplace, facility; Strategies.
• Writing a Plan: Format; Parts of a plan; Basic plan; Schedule of annexes; Sops; The 32 emergency/disaster functions (annexes); Developing checklists, staff action guides.
• Business Resumption, Continuity, Recovery.
• Key Ingredients Necessary for Effective Organizational Response to Emergency, Disaster.
• Mutual Aid.
• Minimizing Liability; Liability Issues.
• Tests, Drills, Exercises.
• Personal ( and Personnel ) Emergency Preparedness Education.
• Maintaining the Planning Process and Program. Benefits: Participants learn how to coordinate their facility plan with the neighboring community's disaster coordination plan. The agenda follows a 12-step disaster planning process and contains both small group exercises and writing activities. The longer the course, the more 'hands-on' experience. This course will provide persons responsible for disaster planning with the information, knowledge, and experience necessary to effectively develop, complete, and maintain facility plans, supporting procedures, and the related training and education programs. This disaster planning process will fit any organization, agency or business.

Benefits: Participants learn how to coordinate their facility plan with the neighboring community's disaster coordination plan. The agenda follows a 12-step disaster planning process and contains both small group exercises and writing activities. The longer the course, the more 'hands-on' experience.

This course will provide persons responsible for disaster planning with the information, knowledge, and experience necessary to effectively develop, complete, and maintain facility plans, supporting procedures, and the related training and education programs. This disaster planning process will fit any organization, agency or business.

• Exercise Design for Business and Industry.
• Incident Command System.
• Disaster Plan and Program Review (Audit).
• Strategic Planning; Crisis Monitoring.
• Crisis Management.
• Evacuation Planning.
• Emergency Response Team Training.

The aim of this program is to prepare employees to survive and recover from natural and human caused disasters by giving them knowledge and skills in disaster first aid and safety as well as disaster leadership and teamwork. These tools will help enable course graduates to deal more effectively with injuries, illness and psychological reactions in environments where no professional assistance is available for extended periods of time (hours or days rather than the minutes normal in most non-disaster, urban settings in the US. today).

Course Objectives:

• To give employees a better sense for the definition of "disaster" and a realistic view of the implications of such events.
• To give employees some motivational encouragement to return to their homes and communities and begin to prepare there as they have at their place of employment.
• To give employees first aid knowledge and skills and additional tools useful to better respond to real life emergencies ranging from major regional disasters where professional help is not readily available to everyday, small scale personal disasters where help is available within minutes.
• To encourage employees to use all of their individual and group resources of knowledge, skill, creativity and imagination so that they can apply the principles and skills they have learned to deal effectively with problems that don't have "book" solutions.
• To reinforce what employees already know about how leadership and teamwork get jobs done that individuals would find difficult, if not impossible, to accomplish.
• To help employees create and support within themselves a "can do" attitude that allows them to look into the horrible face of disaster and see the opportunities to save lives and reduce suffering through their actions.

Course Content:

Session 1: Basic life support; Adult CPR, rescue breathing and choking; Introduction to patient examination; Practicum.

Session 2: The disaster scenario; The process of rational emergency response; The leader and the follower; Psychology of the rescuer and the victim; Shock; Triage; Patient examinations; Practicum.

Session 3: Injuries : Wounds, bleeding control and bandaging, burns; Practicum.

Session4: Injuries : Bone and joint injuries and splinting (including backboard and cervical collar use); Transportation; Practicum.

Session 5: Poisons; Bites and stings; Anaphylactic shock; Drugs; Fainting; Seizures; Diabetic emergencies; Stroke; Emergency childbirth; Heat and cold emergencies; Proper care of the deceased; First aid kits; Practicum.

Session 6: Written test; Practicum; Critique.

Scope: 24 hours of instruction and testing, including lecture/discussion, manual skill practice, individual and group problem solving, written test and practical exercises.

5. Course Title: CPR and First Aid

The ERI's Disaster Leadership Group can help your organization meet your needs for CPR and First Aid training. We offer National Safety Council Level 1, 2 and 3 certifications including American Heart Association approved BLS skills and can custom design courses to meet your special needs. 6. Leadership and Team Building Organizational needs for employee training and development in leadership and team building can be met by adding appropriate modules to our Disaster First Aid and Leadership training program. Our certified organizational development specialists integrate theoretical and practical sessions to develop your employees' leadership potential and teamworking skills within your emergency preparedness/response program. This allows you to meet your diverse needs in a cost effective manner.

In Association with Catastrophic Risk Management Services

A. Management Strategies

1. Business Continuity Risk Assessments & Audits. Evaluation of your organization's business continuity capability. A thorough evaluation of the four key strategic areas of a Business Continuity (Prevention & Mitigation, Emergency Response, Employee Preparedness, Business Recovery) is performed. Specific recommendations for improvement are made along with an estimate of the associated costs.

2. Program Mission & Objectives Development, Strategic Planning. Development of your organizations critical Business Continuity Program strategy, mission, objectives, and costs. These are the guiding elements of your long term efforts for securing your organization against catastrophic losses.

3. Executive Briefings. Professional and effective presentations for briefing and gaining executive management's support for your Business Continuity program and objectives.

4. Business Continuity Staff Training and Development. Training and development courses & seminars to build the knowledge and competence of your organizations managers and staff. Courses are offered for each of the four key strategic areas of your Business Continuity program; Prevention & Mitigation, Emergency Response, Employee Preparedness, Business Recovery. Courses are also tailored to meet your specific training needs in each strategic area.

B. Prevention & Mitigation Strategies

1. Lifeline Risk Assessment. Evaluation of hazards to which your operation' lifeline services (water, power, voice/data, etc.) are exposed. Recommendations for protective measures are presented along with an estimate of their associated costs.

2. Seismic and Other Hazard Assessments. Evaluation of the seismic, wind, flood, fire, and other hazards to which your operations are exposed. Recommendations for remediation alternatives are presented along with an estimate of their associated costs.

3. Earthquake Loss Reduction Program Design. Design of an effective program to reduce the damage to your operations resulting from earthquake. This program would address the strategic implementation of earthquake remediation measures for your facilities' structural, nonstructural, and contents components.

4. Remediation Design and Implementation. Design of remediation alternatives for specific hazards to exposed operations. Once a specific remediation alternative has been decided upon, an implementation strategy is developed and carried out.

C. Emergency Response Strategies.

1. Emergency Operation Center(EOC) Design & Implementation. Design and implementation of your organization's EOC including selection of a suitable site and development of physical layout and equipment specifications.

2. EOC Management Team & Emergency Response Team(ERT) Training & Development. Training and develop your EOC management organization and emergency response teams. Training for various teams includes emergency site management, urban search & rescue, disaster first aid, etc.

3. EOC Testing/Exercising. Development and administration of tests/exercises to ensure your emergency response capability is effective. Tests/Exercises range from limited scope tabletop versions to full- scope live operations.

4. Emergency Response Procedures Development. Development of emergency response procedures for your employees/guests. These procedures will address all expected emergencies including fire, earthquake, flood, bomb threat, toxic release, etc.

5. Emergency Supplies & Equipment Procurement. Identification and procurement of various emergency supplies and equipment to ensure an effective ER capability.

D. Employee Preparedness Strategies.

1. Area Crisis Manager(ACM) Program Development & Training. The ACM program is an effective means to care for a stranded employee and guest population when catastrophe strikes during business hours. Your organization's management and staff will be educated on all aspects of the program and certain staff will be trained to serve various emergency response roles. Training included in this program includes CPR, First Aid, Disaster First Aid, Urban Search and Rescue. Each of these training courses are also offered separately and on a refresher basis.

2. Personal Preparedness Education. Employees will be educated on the various catastrophic risks to which they and their families may be exposed. Employee preparedness measures are communicated and encouraged through the organization's various communication channels.

3. Preparedness Supplies Procurement. An array of personal preparedness supplies are available and may be procured for employees by the organization. Also, the organization may provide employees with information on such supplies to make their procurement easier.

E. Business Recovery Strategies.

1. Business Impact Analysis. Analysis of your organizations operations and identification of critical business functions for which recovery plans will be required.

2. Information Systems Risk Assessment. Assessment of the risks to which your information systems (mainframes, LANs, WANs, voice/data network, etc.) are exposed and identification of remediation alternatives.

3. Business Recovery Software Tools. Business recovery software tools are very effective and should be utilized to the fullest in your organization's business recovery planning effort. Assessment and recommendation of such software for your organization's situation will help ensure effective planning and plan maintenance.

4. Business Recovery Plan Development. Development of effective business recovery plans for your organizations critical business functions. An appropriate software may be utilized in this process.

5. IS Remediation Design and Implementation. Design and implementation of various remediation alternatives for risks identified in the IS Risk Assessment. Estimates of associated costs are also included.

6. Business Recovery Plan Testing/Exercising. Development and administration of tests/exercises to ensure your business recovery plans are effective. Tests/Exercises range from limited scope tabletop versions to full- scope live operations.

Prior planning and training will ensure that your employees are taken care of quickly which will allow you to resume normal operations much sooner after a disaster strikes.

In a true disaster, the responders are victims right along with the citizens. Outside help cannot reach the impacted area due to lack of communications and transportation. Normal infrastructure such as power, water and heat will be lost. Normal commerce will be disrupted. Business and industry, institutions and families must be able to care for themselves for the first days after a disaster until organized help can be requested, get organized and respond to the area.

Rescue Training Inc. has developed a class for emergency responders, administrators, teachers, business and industry as well as the general civilian populace. The goal of the class is to give as many people as possible enough information so they can respond intelligently and safely to the dangers encountered after a major disaster involving structural collapse. Students who complete the entire program are certified at the basic to light Urban Search and Rescue level.

The disaster potential for the region; What to expect during and immediately after a disaster; How to plan and prepare you, your family, your organization for a disaster; Preplanning considerations; Incident management system; Hazards recognition and avoidance procedures around disaster sites; Search theory and tactics; Search marking systems; Patient packaging and movement; Use of levers and cribbing to lift and support a load.

RTI will customize the program for your particular needs and teach the class in your facility around your schedule. Call us for information on how to schedule a program.

Preparation, planning; Response; Command and control/ Incident Management System; Assessment of the situation/ Size up; Hazard control; Support operations; Gaining access; Emergency Care; Disentanglement; Packaging and Removal; Termination of the operation.

This class is intended for construction workers, utility companies, public works employees and emergency responders who may become involved in trench collapse incident. It is endorsed by the Washington State Department of Labor and Industries and meets the current industry standards for trench operation per Washington Administrative Code 296-155-650.

"60% of all confined space deaths are to would be rescuers."

Entry into confined space is regulated by both State and Federal rules and regulations. Failure to follow those rules may cause serious injury or death to a worker and generate large fines and penalties

Confined space Rescue training is a three day, 24 hour , hands on class that will provide the student with knowledge and skills to make sound decisions and perform rescue operations in a confined space environment.

Recognition and identification of confined space; Review of applicable Confined Space Regulations and laws; Identification of common hazards found in confined space; Evaluation of confined space hazards; Mitigation and control of hazards; Identification of special equipment required for confined space entry and rescue; Proper use of rescue equipment; Management of a confined space rescue operation.

Students will train and simulate actual rescue operations in simulated confined space environments using both self contained breathing apparatus, (SCBA) and supplied air breathing apparatus, (SABA). Class size is limited to 30 students maximum and 24 minimum Students are expected to be proficient in the use of SCBA equipment.

Classes are customized to fit the particular needs of a company or organization. Wherever possible training in the actual environment at your location provides a more realistic training opportunity. Students receive a certificate of completion for the purpose of documenting training to meet OSHA/ WISHA and NFPA standards.

Rope rescue is utilized in wilderness, urban, industrial, water, confined space and many other special rescue situations. These are highly technical skills that require training, practice, experience and judgment to properly and successfully use.

RTI's five day rope rescue class teaches the latest techniques that have been in use for the past several years. The systems taught in this class have been field tested, lab tested and proven reliable in the real world of wilderness, urban, industrial, water, and confined space rescue.

RTI instructors have over 35 years of combined experience in all types of rescue situations. All are members of very active rescue teams in the Pacific Northwest.

Equipment; Ropes, knots, bends and hitches; Self rescue, personal ascending and descending; Anchors and anchor systems; Belays, single load and rescue load; Load releasing hitches; Litter rigging and patient packaging; Lowering operations; Raising operations; Low to steep angle raise and lower; Pickoffs, conversions from raise to lower and lower to raise.

This course meets current NFPA 1983, standards for rope rescue. Each student will receive a student manual and a certificate showing they meet the Operations level for rope rescue certification. RTI will work with you to develop a course that is best suited to the specific problems or needs of a particular jurisdiction or organization. Training sites are selected to give students the most realistic training environment possible..

The 1989 Loma Prieta Earthquake demonstrated the need for highly trained rescue teams trained and equipped to work in and around collapsed buildings. If these teams could respond quickly lives could be saved. The 1994 Northridge Earthquake and the April 19, 1995 Oklahoma City Bombing proved that these highly trained teams worked.

The basic skills needed to perform rescues in these environments are learned in this class. It is a 40 hour course involving 10 hours of lecture combined with 22 hours of hands on work stations and a day long final examination in the form of a disaster drill. This course is intended for professional rescue teams and those tasked with a heavy rescue responsibility.

Rope rescue systems; Ladder rescue systems; Lifting and moving heavy objects; Spar rescue systems; Emergency building shores; Low angle rescue systems.

This program is based on the National Fire Academy Rescue Systems manual, meets NFPA standards for light to medium Urban rescue. It is the identical program taught in Pierce County Washington under the name Rescue Systems Washington. Only Rescue Systems 1 Washington certified instructors are used to teach this program.

Floods and moving water claim more lives in the United States every year than earthquakes or any other event caused by mother nature.

Swiftwater Rescue training is a three day course intended for anyone who uses our rivers for recreation as well as those who must respond to people in trouble in rivers or flood waters. If you are a river guide, recreational rafter or kyaker, fisherman or if you are a firefighter, police officer, ranger or search and rescue volunteer that must respond to river accidents, you need this class.

River rescue falls into the category of special rescue. It is one of those situations that require special equipment, knowledge and skills to safely and successfully resolve with minimal risk to both rescuer and victim alike.

The class is 1/3 classroom and 2/3 practical application on the river. Students must be in good physical condition and should be a strong swimmer.